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CANCELLATIONS, RETURNS, EXCHANGES & REFUNDS
Thank you for supporting our family business. We do not accept returns or exchanges at this time. No cancellations or changes can be made to your order after the order has been placed. If your order has not been processed yet we can however, make changes to the mailing address and your email address if they are incorrect. We DO NOT offer refunds after the order has been placed due to the nature of the product.
Kiyamel is NOT responsible for any discount codes, promotions, fees, or funds lost or forgotten due to failure to input any codes for promotions. If a 15% sale starts at 12:00 PM EST, and an order is placed at 11:59 AM EST, the discount code will not be honored as the discount code would have been in place at 12:00 PM EST.
DAMAGED OR DEFECTIVE PRODUCTS
Damaged or defective products may be returned. Please submit photo images of the damaged or defective product at info@kiyamel.com